THANK YOU FOR SHOPPING AT QUAD5. WE WENT YOU TO BE COMPLETELY SATISFIED WITH YOUR PURCHASE .IF YOU ARE NOT ENTIRELY SATISFIED WITH YOUR PURCHASE, WE’RE HERE TO HELP. PLEASE REVIEW OUR RETURN AND REFUND POLICY POLICY BELOW.
1. RETURN :
YOU HAVE 7 DAYS TO RETURN AN ITEAM FROM THE DATE YOU RECEIVED IT. TO BE ELIGIBLE FOR A RETURN , YOUR ITEAM MUST BE UNUSED ,UNWORM,AND IN THE SAME CONDITION THAT YOU RECEIVED IT. YOUR ITAME MUST BE ORIGINAL PAKAGING WITH ALL TAGS ATTACHED .RETURN REQUSTS NEEDS TO BE RAISED VIA MAIL WITH YOUR ORDER NUMBER AND THE REASON FOR THE RETURN.
NOTE: LOGISTIC CHARGES WILL BE DEDUCTED AS A PART OF REFUND PROCESS.
MAIL ID : CONTACT@QUADE5.IN
WHATSAPP: +917033383939
WITH THE ABOVE MAIL ID OR WHATSAPP NUMBER YOU CAN RAISE THE RETURN REQUST. REPLIES WILL BE DONE WITHIN 1-2 BUSINESS DAYS. SUNDAYS WILL BE HOLIDAY FOR EXCHANGES/RETURN REALATED QUERIES.
2.REFUND:
ONCE WE RECEIVE YOUR ITEAM IN OUR WAREHOUSE , WE WILL INSPECT IT AND NOTIFY YOU THAT WE HAVE RECEIVED YOUR RETURNED ITEAM. WE WILL NOTIFY WITHIN 2 DYAS ON THE STATUS OF YOUR REFUND AFTER INSPECTING THE ITEAM. IF YOUR RETURN IS APPROVED , WE WILL INITIATE A REFUND WITHIN 3 BUSSINESS DAYS TO YOUR UPI ID.
3.EXCHANGES:
IF YOU WOULD LIKE TO EXCHANG AN ITEAM FOR A DIFFERENT SIZE,PLEASE RETURN YOUR ITEAM FOLLOWING THE INSTRUCTION ABOVE AND WE WILL RESHIP THE ITEAM ONCE WE RECEVIED YOUR ORDER AND QUALITY CHECKS ARE MADE. RESHIPPING OF ITEAM WILL TAKE 3-4 DAYS AFTER RECEVING THE ORDR IN OUR WAREHOUSE.
4. SHIPPING:
YOU WILL BE RESPONSIBLE FOR PAYING FOR YOUR OWN SHIPPING COSTS FOR RETURNING YOUR ITEAM.
5.DAMAGED OR DEFECTIVE ITAMS :
IF YOU RECEIVE A DAMAGED OR DEFECTIVE ITEAM, PLEASE CONTACT US AT CONTACT@QUADE5.IN WITH DEATAILS OF PRODUCTS AND THE DEFECT.WE WILL WORK WITH YOU TO RESOLVETHE ISSUE AS POSSIBLE AS. WE WILL RESHIP THE PRODUCT WITH 3 DAYS ON HEARING YOUR REQUST.
6. CONTACT US :
IF YOU HAVE ANY QUESTIONS OR CONCERN ABOUT OUR RETURN AND REFUND POLICY, PLEASE CONTACT US AT CONTACT@QUADE5.IN.
BY MAKING A PURCHASE FROM QUAD5 CLOTHING BRAND, YOU AGREE TO ABIDE BY THE TERMS OF THIS RETURN AND REFUND POLICY.